Joy of Gadgets

Ok, I was suckered into something I said I wouldn’t do: I actually jaikbroke and unlocked my iPhone. George Hotz, a.k.a. geohot make it so easy with blackra1n. It was a super easy process to do, and if you do a restore, your iPhone is back to its Steve Jobs approved state.

For the most part, I don’t want a jailbroken phone. However, Apple (or is it AT&T?) doesn’t permit the iPhone to be unlocked in the United States. I don’t need that often, but it is handy when I am traveling, which I have done quite a bit lately.

One other thing I can certainly use is the ability to tether, which AT&T still doesn’t officially support. However the blacksn0w also enables the IPCC “hack” that allowed you to download a provisioning file that enables tethering (i.e. using your iPhone as a modem). That’s also useful when traveling, particularly if there isn’t an iPass-compatible WiFi hotspot nearby.

There’s a part of me that feels uneasy about this. Geohot and others like him are finding and exploiting security vulnerabilities in the iPhone to inject code into the phone to make it do things Apple didn’t want you to do. Whereas we usually hear about the “bad” results of security vulnerabilities–and these exploits could be seriously bad in the wrong hands–this actually gives the user more functionality.

Apple will, of course, study these jailbreak tools and find a way to close the security holes they take advantage of. Typical in the game of cat-and-mouse between vendor and hacker. Of course, if Apple had more customer-friendly policies related to unlocking the device and allowing installation of “unapproved” apps, this problem would mostly go away.

Apple could be using these “hackers” to make their phone as secure as possible. Once Apple believe the phones are invulnerable to these kinds of attacks, they could simply provide easy access to device unlock and allow people to install whatever apps they want. People get the functionality they want with a much more secure device to boot. Everyone wins.

That’s just a crackpot theory, of course, and I’m probably wrong about it. I hope I’m not.

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Since I’ve joined Check Point Software, I’ve done a fair bit of traveling–moreso than I’ve done in quite some time. Since I am ending up more random places, and have had the joy of going through airport security in Tel Aviv on two occasions so far (which makes the TSA experience seem relatively painless by comparison), it has forced me to refine my travel toolbox–things that come with me on every trip I make. Lighter traveling makes for easier traveling, and the following items have earned a more or less permanent place in my travel bag.

The Apple iPhone: As much as I have liked the Nokia phones over the years, thanks to the breadth of applications on the iPhone, not to mention the iPhone’s multimedia capabilities, the iPhone has been a welcome travel companion. TripIt and iXpenseIt have become absolutely indispensable applications while traveling.

Portable iPhone Battery Charger: Written about this in the past, of course, but it bares mentioning again, especially when using the iPhone in airplane mode on a plane where they don’t provide a USB or power jack. It keeps my phone charged so that when I land, my iPhone and I are ready to go.

The Nokia E71: This comes in handy, particularly on those trips to Israel where I can’t use my iPhone as anything more than an iPod Touch thanks to AT&T’s roaming rates being so expensive. Prior to my purchasing an iPhone, the Nokia E71 was my primary phone and it is still quite capable in a pinch. It is also a failsafe in case I completely drain the battery in the iPhone

MaxRoam: One thing I have to admit missing from my days at Nokia was not having to worry about my mobile phone charges when traveling abroad. 500 – 1000 EUR phone bills were not all that uncommon for travelers abroad. Even though I was a responsible chap and asked how one might reduce that cost while abroad, I was often told “not to worry” by managers. Meanwhile, Check Point has a different opinion about these things, so I carry a MaxRoam SIM in that Nokia E71 to keep the roaming costs a bit more reasonable. That and I get a local SIM card if I’m going to be someplace more than a few days.

Skype: Assuming I have a good Internet connection, Skype is a lifesaver, especially for making reasonable calls to the US while I am abroad. Actually, the calls are included in the ~$30/year Skype North America plan, making it an excellent value.

Monster Outlets To Go: Given the relative lack of plugs I have found in hotel rooms, having a power strip with me has proven to be a wise investment. Abroad, it is even better because I can make more efficient use of the relatively scarce plug adapters. The Outlets To Go by Monster has been fantastic. It’s compact, the plug lights up when connected to power, and it’s relatively inexpensive. Can’t ask for much more than that.

iPass: As much as I’ve used (and loved) Boingo in the past, I have had numerous issues with their software on the iPhone and on the Mac. Also, I frequently find their “mobile” software doesn’t allow me to log into hotspots I use frequently. Enter iPass, who has been at this remote access game longer. They still provide dialup Internet access on the road, but also provide Internet access through a number of other mechanisms, including many of the same WiFi hotspots Boingo does. Their iPhone app works pretty well.  More options is good, and when providing reliable remote access solutions, experience counts.

A Travel Router: Because one never knows exactly what kind of broadband connectivity one will find at a hotel, and I have multiple devices that might need to use that Internet access, a travel router has a place in my bag. I can plug it into the hotel Ethernet and make it WiFi so my laptop and my mobile phones can connect to it. I currently use a first-generation WTR54GS from Linksys, which I have flashed with the flexible DD-WRT firmware.

The EVERYMAN Headset: Yes, with Skype, one needs a quality headset for an optimal experience. The EVERYMAN delivers in terms of cost and compactness in my travel bag. Yes, they gave me a review unit a few months ago, but at $23 shipped to my door, I’d happily buy another one!

An Extra Change of Clothes: One thing I learned from a professional services guy I worked with early in my career is that you never know when you will get stuck someplace on the road. Flights get canceled or severely delayed. Any number of accidents can happen involving your clothing, as well. As a result, I always–even on short trips–bring an extra change of clothes with me. I have never had to use them, thankfully, but it’s nice to know they’re there if I need them.

An Extra Bag: Yes, I actually pack an extra bag in my carryon. It’s one of those nylon “recyclable” bags you might get at a grocery store. This particular one folds up nicely with a velcro flap to keep it a nice, tidy bundle. However, if I end up picking up a few extra things on my travels, having a way to carry that stuff home is important.

Yes, this headset from In Store Solutions is that good. It’s also surprisingly affordable at just under $23 shipped to your door from the Skype store! I’d be buying one right now if I didn’t get a review unit.

As a long time user of Skype, I’ve used many a headset over the years. You want to use a headset so you can hear the other party better and the other party can hear you better.

The problem is that PCs weren’t always equipped to do proper sound. I remember the days of the Apple ][ with a very simple speaker that you could coax into playing music. I also remember building my first PC and having to put in a Soundblaster card!

If you've bought a PC in the past 6 or 7 years, though, you know that sound cards are pretty much standard equipment these days. Actually, they're just included on the motherboard, you rarely even buy an extra sound card these days! Unfortunately, what isn't standard is the quality of said included audio. It varies widely. Not to mention having to remember to switch between speakers and headsets.

One of the ways to eliminate any issues with onboard audio is to use a USB headset. Audio is processed on the USB device itself. It shows up as a different audio device, which you can easily switch between in applications or the operating system.

I've been using a Logitech USB Headset for a while now. It's fairly comfortable, the audio quality is acceptable. But it's not very portable. And it wasn't cheap.

The folks from In Store Solutions have made a comfortable headset that is portable, sounds fantastic, and is very inexpensive. It's quite an impressive engineering feat.

As shown, the Everyman USB headset folds up flat so it can more easily fit into your bag. It is also quite comfortable, which is also important for someone who spends a lot of time using Skype on their computer. The boom mic is not rigid, allowing you to place it in the most optimal position: at the corner of your mouth! Since the earphones unplug from the USB dongle, the headphones can also be used on your MP3 player/iPod/iPhone.

While all of those are nice features, what sets the Everyman apart from all the others is the audio quality. Both the microphone and the speakers take full advantage of Skype's new SILK_V3 codec, which operates at 12Khz. When SILK_V3 is being used along with these headsets, it's quite literally like you're in the same room with the other person. There is nothing like it! Other reviewers are saying similar things.

The headset arrives in a very compact, easy to open box made out of recyclable cardboard and paper. You open it up, plug the headset into an open USB port on your computer, and you're ready to make calls on Skype.

When you consider the price: under $23 shipped to your door, purchasing this headset is absolutely a no-brainer. It will be one of the best investments you can make to improve your calling experience with Skype.

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The folks at Sony sent me a Sony Ericsson W995A to review. This is the first time I have actually used a Sony Ericsson product, so this is as much a review of the specific handset as it is the experience of using Sony Ericsson products in general.

The phone came in a FedEx box and was clearly used in other reviews. It came with a USB cable, a power charger, an inactive T-Mobile SIM card, and a CD with their version of PC Suite and other documentation.

The phone did not come charged, so it would not power up out of the box. I figured the USB cable would work for charging the phone, but not so. Instead, if you want the phone to be charging AND hooked up to the computer at the same time, you have to daisy-chain the USB cable into the power cable, which has a convenient port on the back of the plug for this purpose. This is worse than having a separate plug for charging the phone!

The phone also did not come with any memory installed. Worse, it uses a proprietary Sony-only memory format. Not having any Sony Ericsson phones around, this means either suffering without a memory card or spending money on a 8GB Memory Stick Micro so I can review a phone I will be sending back in less than two weeks.

One other thing about the phone I received–it was a prototype unit. Why am I getting prototype units when the phone is supposedly shipping? Am I looking at production software? How much does the build quality differ from this prototype with the real production?

So we haven’t gotten into actually using the device yet, and there are already three strikes against the device–strikes Sony PR could have easily corrected by ensuring I got a production model, the phone was charged when I got it AND included some sort of memory card with the device. It really makes me appreciate the work that Andy Abramson’s team at Comunicano does with the Nokia blogger relations program, who truly sets the standard for how these kinds of programs should be run.

Meanwhile, I only tested a few specific areas of the phone: the camera, the media player, and the web browser. I go into some detail after the jump.

Continue reading ‘Review of Sony Ericsson W995Argb’

Here is some feedback I have sent to Apple regarding the latest issues related to Apple killing “Google Voice” type applications in the App Store and Apple’s statements that jailbreaking your iPhone will cause the world to end. I would encourage you all to do the same.

I’ve seen a number of news stories that says that Apple thinks people shouldn’t hack the baseband software in their iPhones because it can cause damage to the mobile phone network. If there was a simple way to unlock the iPhone people paid for without hacking the baseband, people wouldn’t be hacking the baseband. Make it dead simple like a Nokia–enter a code into the phone, boom, the device is unlocked.

People would not be as interested in jailbreaking iPhones, either, if there was some way for people to install apps that Apple does not approve of. The best app on a Nokia is something called Gravity. It is digitally signed, but frequently not by Symbian (who is owned by Nokia). Other platforms have this concept as well.

Both of these issues–and resulting bad PR–is entirely self-inflicted. Please consider changing your policies in these areas to more customer-friendly ones. Permit people to unlock their legitimately paid for iPhones and install applications of their own choosing.

While I admit I like the idea of a more capable Apple iPod Touch (with a built-in mic and camera), and I agree that it will be a great mobile multimedia device, I disagree with Andy Abramson’s assertion that it will be big for VoIP.

One of the use cases Andy mentions that he think will be huge is “Pre-teens who need a phone but can’t afford a contract.” First of all, the iPod Touch is quite a pricey device for most teens, whereas your typical prepaid phone is a lot cheaper. Sure, some teens will get an iPod Touch, but unless the price goes down, not as many as Andy thinks.

Once you get past the price issue, the second, more important piece of functionality is missing from the iPod Touch: SMS. This is the killer app for teens. I know, I had one staying with me for 10 days. I know there are probably services that make that happen, and with Apple’s Push Notification Sevices, realtime SMS on an iPod Touch is doable.

Even if such a service exists, how will the teens find out? Word of mouth, I suppose. Even so, most of these services require credit cards for payments, making them non-starters again for teens.

Now, I do agree that an iPod Touch with an integrated microphone would make a compelling VoIP device. The reason I don’t think it will be big? The lack of background applications. In order to make and receive calls, you have to leave an application running in the foreground. That might work for making calls–which I could see some business travelers using–but for receiving calls? A non-starter from my point of view.

Over the years, I’ve collected gobs of Nokia chargers. I have a box full of them, not to mention the half dozen or so I keep plugged in. Unfortunately, none of them do any good on the iPhone. This means trolling eBay looking for various iPhone chargers.

One of the chargers I found was this little portable charger. It takes the standard iPhone charging cable and plugs into the bottom of your iPhone, charging both simultaneously. The battery on this charger is 1900 mAh, which is more than enough to completely recharge your iPhone battery. It has lights that come on both when it is being charged and when it is charging the iPhone.

This unit cost roughly $13 on eBay from a US-based seller. It is clearly made in China and not approved by Apple. It does, however, get the job done. Just be aware that the charger doesn’t click-in like the standard iPhone cable does, so you want to be careful while this charger is plugged into your iPhone. However, having a charger small enough to carry in your pocket is a great thing–especially considering any serious iPhone usage drains the battey pretty quick.

It’s that time again:

FreeConferencing.com Launches: Until they do something to equalize inter-carrier compensation between most civilized parts of the United States and rural locations, services like FreeConferenceCall.com and now FreeConferencing.com will continue to exist and be profitable. By hosting these services in, say, rural Iowa, they actually make a small amount of money per minute on incoming calls. Anyway, FreeConferencing.com is a way to do a one-to-many call, complete with a web-based console to manage the call.

Vonage Trying To Act Like Mobile Phone Carriers: Vonage, the VoIP landline replacement service provider that refuses to die, is now offering a deal where you can sign up and not pay for equipment, shipping, or activation. The catch? You have to sign a two year agreement complete with early termination fees that are, according to my calculations, worse than a mobile phone contract.

iPopperz Fashion Earphones: Personally not my thing, but these are relatively inexpensive, in-ear haedphones with a number of styles, colors, and whatnot. I would consider buying the black, green, and black pair. One cool thing: they sell replacement earpads. Granted, there is a huge amount of markup there, but it’s the first time I’ve seen them available.

Bad Experience on DeFi Mobile: I briefly wrote about DeFi Mobile in October. Wasn’t sure how well the service was going to be when it went live, but someone forwarded me some correspondence to and from the company related to their experience. In short: it was bad voice quality and improper CallerID. Anyone have a good experience with DeFi Mobile?

Qwest Offering Free WiFi Nationwide: If you happen to live in an area where Qwest is your local exchange carrier and you get high speed Internet from them, now you can take it with you–sort of. Qwest has signed a deal with AT&T to provide Qwest customers free WiFi at 17,000 AT&T operated WiFi hotspots. Personally, I think it’s worth $9.95 a month for Boingo, which offers WiFi at AT&T locations and a whole bunch more!

This past week, I have primarily been using my Nokia 5800 XpressMusic as a way to listen to my podcasts. However, I have been using it without a SIM card. This is good, as it extends the battery life of my Nokia 5800 substantially, particularly when all I am using it for is browsing via WiFi and listening to podcasts.

The bad thing? Well, just about everything else. Some applications, such as Mail for Exchange, will not work when a SIM card is not inserted. An error similar to the one pictured on the right is shown. In other applications, you are asked to confirm whether or not a connection can be established in offline mode.

I understand why you might want to prompt in this manner. On an airplane, or in other areas where you must be “radio silent,” this kind of prompting is necessary. The current Offline profile should be maintained.

What we really need is a new Profile type. Called it SIMless. It would allow the WiFi and Bluetooth radios to be activated as if a SIM card were there without the stupid “Create connection in offline mode” prompts.

How about it, Nokia? Seems easy enough to do.

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Clearly, my current employer feels threatened by the current economic conditions as they’ve announced they are asking up to 1,000 people to leave on their own in order to lessen “the need for involuntary redundancies.” Internally, of course, there were other announcements along these lines, so seeing a public announcement about it is no shock.

What’s also not a shock is that there isn’t any new corporate direction announced that takes this tough economic climate into account. This is more of a function of Nokia’s planning cycles, which will likely finish sometime after the Security Appliance Business is sold off to Check Point Software. This means while I might see some of the beginning phases as an insider, I’ll get to hear the results of this planning at the same time as the rest of you

While nobody is asking my opinion, here’s some ideas I think Nokia can incorporate to improve their overall situation. I can’t claim no jobs will be lost as a result of implementing these ideas, but I think it will help financially and improve overall market share.

Less Planning, More Doing: Being deeply involved in the Security Appliance Business in Nokia for the last 10 years, I know we follow many of the same planning methods the rest of Nokia uses for getting products from concept to shipping product. While I think those processes serve a valuable function, particularly for improving mature, shipping products, in the early concept phases, the processes are too constraining. The only example I need to give here is the fact it took Nokia over two years to ship the product that was widely considered Nokia’s attempt an iPhone-like interface.

Less Phones: Internally, in the context of the various reorganizations, I’ve heard the phrase “we’re putting more word behind fewer arrows.” We clearly need to do this on the handset front, too. Instead of releasing 70+ handsets a year, let’s shoot for, say, a dozen different handsets. Put more into differentiating and perfecting this delightful dozen. Each one of these handsets should be a delight to use. Each handset should have exactly one hardware variant that works on all 2G and 3G networks available today (including T-Mobile’s 1700)!

More Modular OS: While Nokia proclaims S60 is “open to anything,” try replacing a core component like the web browser or the messaging client. You can’t short of a complete firmware upgrade. The OS needs to allow components to be updated as needed (for example, when a security vulnerability arises). This would hopefully reduce the need for variant firmware testing, though I know it can’t be eliminated.

More Retail Presence: This is primarily a North American point of view, I suppose, but if Nokia wants to improve its overall sales–which will improve the bottom line–there has to be more of a concerted effort to get product into brick-and-mortar retail in North America. This includes working with carriers to some extent, as North Americans still predominantly buy handsets from carrier stores.

Those are just a few of the ideas I have, what about you? How do you think Nokia can increase their profitability in these tough economic times?